Before ordering
Use the System Finder for a starting point, then review the listed product specifications and compatibility details. Home integration should be reviewed with a qualified installer.
Customer support
Help for planning, orders, and product questions.
Support is available Monday–Saturday, 9:00 AM–5:00 PM Central Time. Contact our team by email, phone, or WhatsApp for product compatibility, order updates, delivery, returns, and warranty questions.
After ordering
We confirm availability, your delivery charge, and payment instructions before you pay. Keep your order reference for any follow-up. See the Shipping & Delivery Policy for processing and delivery times.
Returns and warranty
Eligible products may be returned within 30 days after delivery under our Return & Refund Policy. Eligible products also carry our 30-day limited warranty from delivery; see the Warranty Policy. Include the product model and order reference with any request.
Contact details
SolarHome Energy Backup LLC, trading as Solar Home Energy Backup
218 Springfield Road, Baton Rouge, LA 70807, United States
Email: info@solarhomeenergybackup.com
Phone: +1 (938) 263-4728